& 1. SUBJECT OF THE REGULATIONS
The Regulations define the rules for the provision of services, liability and residence
on the premises of the Hotel and is an integral part of the contract, the conclusion of which is through
signing the registration card as well as by completing the action
in particular by making a reservation or paying a down payment or
the whole amount due for staying in the Hotel. By performing the activities indicated in the previous one
sentence, the Guest confirms that he has read and confirms the terms of the regulations.
The regulations apply to all persons staying within the HOTEL
Regulations are available in every room, as well as possible to receive in
& 2. CHECK IN & CHECK OUT
The hotel room is rented for hotel nights.
Check-in from 13:00 on the day of rental and ends at 11:00
next day. If the Guest did not specify the time of stay by renting a room, it is assumed that
the room was rented for one day.
Wishing to extend your stay, except for the period indicated on the day of arrival, Guest
should report at the Reception Desk by 18:00 on the previous day. The hotel includes
wishes to extend your stay as far as possible – room availability.
The Hotel reserves the right to refuse to extend the Guest’s stay at the Hotel, in
In case of non-compliance with the Regulations.
Starting a stay at the Hotel is tantamount to accepting the provisions
& 3. REGISTRATION IN THE HOTEL
The hotel is required to register each guest. The basis of the guest’s check-in
is to provide the Reception staff with a photo ID. In case of
refusal to show the document in a way that prevents check-in. Receptionist
is obliged to refuse to issue a room key.
Filling in the registration card – The guest personally enters his name and surname
he signs. At the Guest’s request, the receptionist is required to provide other data
register your registration yourself from your ID.
& 4. PERSONAL DATA
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of
On April 27, 2016, we would like to inform you that the personal data administrator is the Company
PROTEA Niechajczyk Spółka Jawna with its registered office in Bolesławiec, at ul. Brzozowa 1E
KRS: 0000116025; REGON 230123954.
Personal data is processed in order to book accommodation, and to provide services
hotel rooms, and in the case of granted consent also for marketing purposes.
Data collected for the provision of hotel services will be processed by
period defined in legal provisions, and in the case of data collected on the basis of
consent until its revocation.
You have the right to access the data, correct it, and the right to
data transfer, and the right to receive copies of personal data processed
through the hotel.
If you give permission for processing for marketing purposes
additionally, you have the right to withdraw your consent in any way
at the moment, requests to limit their processing, removal, and the right to be
Your data may be shared or transferred to the following categories
– transport and taxi companies in case of order for a guest
transport or courier parcel;
– companies providing IT support services for a hotel;
– companies providing accounting services;
– companies providing legal services;
– companies providing marketing services for a hotel.
If it is found that personal data is being processed unlawfully,
you have the right to lodge a complaint to the President of the Office for Data Protection
Contact with the person responsible for the protection of personal data is possible in
the hotel’s headquarters, or via the email address firstname.lastname@example.org
& 5. STAY OF A GUEST AT THE HOTEL
The guest who rents a room can not transfer the room to other people, even if it is not
it was the day for which he paid the fee.
Staying in the room or leaving things outside 10:00 hours is treated
as an extension of your stay – the reception will charge you for the next day’s room rent
according to full prices.
Unregistered persons can stay in a hotel room in
hours from 7:00 to 22:00 after prior notification of this fact at the Reception
Staying of people not registered in the Hotel Guest room, after an hour
22:00 is tantamount to giving consent by the guest renting the guest’s room
paid for him to pay them to the room. Checking in each person
will be at the current price for an adult, from the price list available at the Reception
In case of cancellation of the Guest during the hotel day, the Hotel does not
returns the fee for a given hotel day.
The children under the age of 13 must be under permanent residence throughout the stay
care and supervision of adults. For the behavior of children in this damage
or damages are the responsibility of children’s legal guardians.
On the premises of the Hotel, including – in hotel rooms, in accordance with the Act
of April 8, 2010 amending the act on health protection before
consequences of using tobacco and tobacco products and the PIS act (Dz.U.Nr
81, item 529) – there is a total ban on smoking cigarettes and tobacco products
Breaking the ban on smoking and tobacco in a hotel room in addition to rooms
mentioned in point 7 is tantamount to the peace by the tenant
The guest agrees to cover the cost of room dearomatization in the amount of PLN 500.00.
& 6. NIGHT SILENCE IN THE HOTEL
The hotel requires night quiet from 22:00 to 6:00
During the quiet hours, guests and persons using the Hotel services are obliged to
such behavior that in no way interferes with the peace of stay of other guests.
& 7. GUEST RESPONSIBILITY
The guest bears full financial and legal responsibility for all kinds
damage or destruction of the equipment and technical facilities of the Hotel
caused by the fault of his or his people.
The guest should notify the hotel reception about the damage immediately after
Do not move room equipment without notifying the Reception.
Each time leaving the room, the Guest should check the closing of the door and make sure
whether they are closed.
In the event of violation of the provisions of the Regulations, the Hotel may refuse to continue
provision of services to the person who infringes them. Such a person is obliged to
immediately comply with the requests of the hotel staff, pay the amount due
existing benefits, and to pay for any damage that has been done
and leaving the Hotel premises.
The hotel may refuse to accept a Guest who has been flagrantly during the previous stay
breached the Regulations, causing damage to hotel property or guests or damage to
the Guest, Hotel employees or other people staying at the Hotel.
Due to fire safety, it is forbidden to use in rooms
hotel and other rooms of the Hotel: heaters and other electrical devices
not furnishing these rooms. The above does not apply to chargers and
power supplies for audio and video devices.
At check-out, the Guest is obliged to take the keys from the rooms
hotel. For lost keys, an additional fee will be charged
& 8. RESPONSIBILITY OF THE HOTEL
Hotel liability for loss or damage of items brought by
Guests to the Hotel are governed by the provisions of Article 846-849 of the Civil Code. Responsibility
The hotel is limited if these things are not deposited at the reception desk.
The hotel has the right to refuse to accept money and securities
and valuable items, in particular valuables and items of value
scientific or artistic, if they threaten security or are too large
value in relation to size and large-size items,
exceeding the possibility of storing in a hotel deposit.
& 9. RETURNING THINGS LEFT
1. Personal belongings left in the room by the outgoing
Guests will be sent back at their expense, to the address indicated by them. In the case of no
receipt of such instruction The hotel will store these items for a period of 6 months, and
then they will donate them for charitable purposes or for public use.
& 10. OTHER
Hotel Provides services in accordance with its standard.
In the case of reservations regarding the quality of services, the Guest is asked to
immediately report them to the Reception, which will enable the reaction.